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Zoothingly | 知援

面對發展或情緒行為上讓人困擾的孩子,

別獨自承受壓力,尋求兒童發展專業團隊 - 

保密、支持

我們提供線上私人顧問般的服務,兒童發展專家團隊隨時支持您從不確定到安心決策的每一步,減緩您的擔憂,並幫助您為孩子找到未來。

 

 專家把關      安全保密      量身定制      同儕互助 

關於我們

Meditation

Zoothingly取自Soothingly諧音,是安慰、使人平靜的意思;而中文取為知援。我們深深體會到家長在面對孩子有無法理解的「情緒行為問題」或不確定是否有「發展遲緩」等過程中,所面臨的種種壓力與不安。因此,我們期待能透過這個互動平台,幫助您找到孩子的需求、自在地解惑、安心地決定孩子的下一步、並隨時獲得包容與支持,以降低您的焦慮與不確定。

我們的服務

如何一步步減緩您的憂慮

【Zoothingly | 知援】的專家團隊致力成為家長強而有力的後盾,透過數位科技、同儕多元互動和知識釐清,與您共同成長。

Services

解惑小幫手
由線上小幫手提供即時救援

「解惑小幫手」為您提供24小時立即、不間斷的諮詢服務,與專家團隊培訓過的智慧機器人聊天,您將可快速釐清疑惑及獲得進一步資源。

加入抱抱團

互動、分享、共同成長

「抱抱團」是一個支持性線上社群,家長可以在此找到與您有相似情況的夥伴。您可以選擇加入各類議題小組,每個小組都有專業人員分享相關知識與確認資訊的正確性;您也可以分享經驗、提問,並從那些理解和關心這類議題的夥伴獲得寶貴的經驗。您不用擔心隱私問題,在社群裡,您絕對可以匿名參加。

家屬怎麼說

玲玲媽咪

“我居住的日本郊區沒有早療資源,【Zoothingly | 知援】的專家團隊幫助我們釐清孩子可能患有自閉症,並提供在家可以先進行的處理方式,我們非常感謝他們。”

小米爸爸

“我一開始是否認小米有遲緩狀況的,幸好老婆找到這個平台。他們的專家團隊真的給我很大的勇氣,知道我們要什麼,小米在他們的協助下找到適合的評估資源。”

恩恩阿姨

“抱抱團裡的夥伴及專家給我們無助、混亂的生活帶來希望。他們幫助我們了解恩恩或許有過動的狀況,並給我們很多鼓勵與支持,還分享怎麼與學校合作,我們真的感激不盡。”

  • Is my privacy protected when using your service?
    Yes, we prioritize your privacy. All our online consultations and interactions can be done anonymously. We don't share any personal information without your consent.
  • How can I be sure my child's developmental delay is kept confidential?
    Your child's information is kept strictly confidential. Our experts are bound by professional ethics and confidentiality agreements.
  • Are the live consultations also anonymous?
    Yes, live consultations are conducted with privacy in mind. You can choose to remain anonymous during live sessions.
  • Can I access the service from anywhere, even if I'm concerned about privacy in my location?
    Yes, our services are accessible from anywhere with an internet connection, ensuring privacy for those concerned about their location.
  • I live in an area with limited access to child development resources. How can you help?
    Our online services provide guidance, resources, and professional support to parents facing resource limitations. We can assist you remotely, no matter where you are.
  • What kind of therapies and support can I access online?
    We offer a range of resources, including developmental guidance, therapy recommendations, and educational materials to support your child's development.
  • Can you help me identify local resources if available?
    Absolutely, we can help you find local resources and connect you with relevant organizations or professionals in your area.
  • What makes Zoothingly different from other support services?
    At Zoothingly, we have a team of experts specializing in developmental delays, offering personalized guidance for your unique journey. We offers a unique blend of free and paid support services, combining expert-trained chatbot assistance, community forum Q&A, and paid online consultations for parents seeking guidance on developmental delays.
  • What questions can Zoothingly's Virtual Assistant answer?
    Zoothingly's Virtual Assistant is a free service powered by ChatGPT, developed collaboratively by our team of expert therapists and engineering consultants. We've specifically trained the Virtual Assistant to address a wide range of questions and scenarios related to child development. We aim for the Virtual Assistant to provide answers to various parental concerns, ultimately reducing uncertainty and anxiety. However, we continue to train the Virtual Assistant to improve its ability to convey more accurate and comforting information to parents. For more advanced queries, you can also seek guidance through our community forum or opt for real-person consultations.
  • How can your service help me relieve my anxiety as a parent?
    We provide information, resources, and expert guidance to help you make informed decisions, empowering you to support your child effectively.
  • What can I expect from a live consultation with your experts?
    In a live consultation, our experts will provide personalized guidance, answer your specific questions, and offer support tailored to your needs.
  • Is there a cost associated with the live consultations?
    Yes, online video consultations do require a small fee. This fee helps us maintain the quality of our service. However, if you have a limited budget, you can use our chatbot and community support for free, and text consultations are entirely free of charge.
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